198pkr Privacy Policy
Your Data, Your Rights, Our Commitment

This Privacy Policy ("Policy") is published by 198pkr ("198pkr", "we", "us", "our") and governs the collection, use, storage, and disclosure of personal data relating to individuals ("you", "your", "User") who access or use the 198pkr platform available at https://198pkr.org, including all associated pages, features, mobile-optimised interfaces, and gaming services offered thereon.

198pkr is committed to protecting the privacy and personal data of all users, including players based in Pakistan and any other jurisdiction from which the platform is accessed. This Policy is intended to be read alongside the 198pkr Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

By registering a 198pkr account, making a deposit, or otherwise using the 198pkr platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the 198pkr platform.

For the purposes of applicable data protection law, 198pkr acts as the data controller in respect of personal data collected through the 198pkr platform. As data controller, 198pkr determines the purposes for which, and the manner in which, personal data is processed.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 198pkr, you may contact our designated privacy contact using the details provided in Section 14 of this Policy. 198pkr endeavours to respond to all privacy-related enquiries within thirty (30) calendar days of receipt.

When you register for a 198pkr account, verify your identity, make a deposit, request a withdrawal, or contact our support team, you provide personal data directly to us. This includes: your full legal name; date of birth; Pakistani CNIC number or equivalent government-issued identity document number; email address; Pakistani mobile number; city of residence; and payment method details including JazzCash wallet number, EasyPaisa account, HBL or UBL account details, or Visa/Mastercard information (stored in masked format only).

When you use the 198pkr platform, we automatically collect certain technical and usage data. This includes: your IP address; device type and identifier; operating system and version; browser type and version; referring URL; session start and end timestamps; pages and features accessed; bets placed and games played; and login frequency and duration. This data is collected via standard server logging, cookies, and similar tracking technologies as described in Section 7 of this Policy.

198pkr may receive personal data about you from third parties in certain circumstances. This includes identity verification data from KYC service providers; fraud prevention signals from payment processors including JazzCash, EasyPaisa, and Raast; and game activity data from licensed third-party game studios whose content is offered on the 198pkr platform. Any third-party data received by 198pkr is handled in accordance with this Privacy Policy.

198pkr uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your 198pkr account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Transaction Processing: To process PKR deposits and withdrawals via approved payment channels, reconcile transactions, and maintain accurate financial records.
• KYC and AML Compliance: To verify your identity and age in accordance with our Know Your Customer obligations, and to monitor transactions for potential money laundering or terrorist financing activity as required by applicable law.
• Customer Support: To respond to your support queries, resolve disputes, investigate complaints, and maintain records of our communications with you.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, unauthorised account access, platform abuse, and other security incidents.
• Responsible Gaming: To monitor your gaming activity for patterns indicative of problematic gambling behaviour, to apply and enforce self-imposed limits, and to enforce self-exclusion requests.
• Platform Improvement: To analyse aggregated usage patterns and technical performance data in order to improve the 198pkr platform experience for all Pakistani players.
• Marketing Communications: To send you relevant promotional offers, bonus notifications, and platform updates — where you have provided consent or where we have a legitimate interest in doing so, and subject always to your right to opt out at any time.

198pkr processes your personal data only where a valid legal basis exists for doing so. The legal bases upon which 198pkr relies are as follows:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 198pkr — including operating your account, processing deposits and withdrawals, and providing gaming services.
• Legal Obligation: Processing is required to comply with applicable legal obligations, including anti-money laundering regulations, age verification requirements, and data retention laws.
• Legitimate Interests: Processing is necessary for the purposes of 198pkr's legitimate interests — including fraud prevention, platform security, and improving our services — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where 198pkr processes data on the basis of your consent — such as for certain marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

198pkr shares personal data with carefully selected third-party service providers who assist in the operation of the platform. These include: identity verification and KYC providers; payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, Visa, Mastercard); fraud detection and cybersecurity services; cloud hosting and infrastructure providers; and customer support software providers. All third-party processors are bound by contractual obligations to process data only on 198pkr's instructions and in accordance with applicable data protection standards.

198pkr may disclose personal data to relevant regulatory bodies, law enforcement agencies, or other governmental authorities where required to do so by applicable law, court order, or where 198pkr reasonably believes such disclosure is necessary to prevent or detect criminal activity, including money laundering or fraud. 198pkr will not disclose more data than is necessary for the specific purpose of any such request.

In the event that 198pkr undergoes a merger, acquisition, or sale of all or substantially all of its business assets, personal data held by 198pkr may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and of any resulting changes to this Privacy Policy in advance of the transfer taking effect.

198pkr uses cookies and similar tracking technologies (including local storage and session storage) to operate certain essential platform functions, to maintain your logged-in session, to detect fraudulent activity, and to analyse aggregate usage patterns for platform improvement purposes.

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings and responsible gaming limit configurations.
• Analytics Cookies: Used to collect anonymised data about how users interact with the 198pkr platform, helping us identify areas for improvement. No personally identifiable information is included in analytics data.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain platform features from working correctly. For full details of the cookies used by 198pkr and instructions on managing them, please contact our support team.

198pkr retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. As a general guide, 198pkr applies the following retention periods:

• Account and Identity Data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Support Communications: Retained for three (3) years from the date of the communication unless the subject matter gives rise to an ongoing dispute or legal obligation requiring longer retention.
• Technical and Usage Data: Generally retained for thirteen (13) months in identifiable form, after which it is aggregated or anonymised.

When personal data is no longer required and no legal obligation mandates its retention, 198pkr will securely delete or anonymise that data in a manner that prevents its reconstruction.

198pkr implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; strict access controls limiting data access to authorised personnel on a need-to-know basis; regular security assessments and penetration testing of platform infrastructure; and incident response procedures for detecting and responding to data security breaches.

Notwithstanding the above, no data transmission over the internet or data storage system can be guaranteed as completely secure. You transmit personal data to 198pkr at your own risk. If you become aware of any security vulnerability or suspected unauthorised access to your 198pkr account, you must notify our support team immediately.

Subject to applicable law and certain exemptions, you hold the following rights in respect of the personal data 198pkr holds about you:

• Right of Access: You may request a copy of all personal data 198pkr holds about you, together with information about how it is being used and with whom it has been shared.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations that may prevent full erasure.
• Right to Restriction: You may request that 198pkr restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing of your personal data carried out on the basis of 198pkr's legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, 198pkr will cease such processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact 198pkr's support team using the contact details in Section 14 of this Policy. We will acknowledge your request promptly and aim to respond substantively within thirty (30) calendar days. In complex cases we may extend this period by a further two months, in which case we will notify you of the extension and the reasons for it.

198pkr uses certain personal data — specifically your gaming activity, deposit frequency, session duration, and betting patterns — to support its responsible gaming obligations. This data is used to identify players who may be experiencing difficulties with their gambling behaviour, to trigger responsible gaming interventions, and to enforce self-exclusion and account restriction requests.

Where a player submits a self-exclusion request, 198pkr retains sufficient personal data to prevent re-registration during the self-exclusion period. This is done in your genuine interest and constitutes a legitimate purpose for data retention that overrides any erasure request made in respect of the same data during an active self-exclusion period.

For more information on the responsible gaming tools available at 198pkr, including deposit limits, cooling-off periods, and full self-exclusion options, please visit our Responsible Gaming page. 21+ only. Please play responsibly.

The 198pkr platform is strictly for adults aged 21 years and above. 198pkr does not knowingly collect personal data from any individual under the age of 21. If 198pkr becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed without notice.

If you are a parent or guardian and believe that your child has provided personal data to 198pkr, please contact our support team immediately using the details in Section 14 so that appropriate action can be taken without delay.

198pkr reserves the right to update or amend this Privacy Policy at any time. Where changes are material — such as changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — 198pkr will notify registered account holders by email and/or by a prominent notice on the 198pkr platform in advance of the changes taking effect.

The date of the most recent revision to this Policy is displayed at the top of this document. Your continued use of the 198pkr platform following publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must cease using the platform and may close your account by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how 198pkr has handled your personal data, please contact our support team. Our 24/7 live chat is available through the 198pkr platform after logging in, and written enquiries may be directed to the email address shown in the footer of this page.

Please include your registered username, a description of your query or complaint, and — where relevant — the specific right you wish to exercise. 198pkr takes all privacy complaints seriously and will acknowledge receipt of your communication promptly, with a substantive response to follow within thirty (30) calendar days.